Primary Care

As general practitioners, we recognise the crucial role you play in referring patients to the right specialist and, in turn, the right hospital.

What makes us the ‘right’ hospital? When referring a patient to specialist and hospital care you want to be sure they'll be in the safest hands possible. You want to know they'll be cared for by dedicated, compassionate staff, in modern facilities, with exemplary post-operative management.

Our excellent staff always strive to exceed your patients’ expectations for the short time they are in our care.  We understand that everything matters and an optimal patient experience is imperative.

In this section, you will find relevant and useful information for your referral process; you can also find the latest information about our CME activities for General Practitioners including the Goodfellow Symposium.

Continuing Medical Education

Earn Professional Development Points with MercyAscot and the Goodfellow Unit

We’re extremely proud to be active supporters of primary care through our work with specialists to provide ongoing MercyAscot Education (CME) sessions.  For further detail visit MercyAscot Education Series

Our Newsletters

Our General Practice Updates are designed to provide you with advance notice of our CME events. In each issue we may also cover other items of interest to General Practice e.g. new services at MercyAscot - especially services which you can directly refer your private patients in to. 

If you would like to receive early notice of MercyAscot CME events, please e-mail your details (name, practice, mobile) to: [email protected] and you will be added to the distribution list for future CME e-newsletters.

19 July


Article by: Rajan Patel

Are thyroid nodules common?

Thyroid nodules are lumps that commonly arise within an otherwise normal thyroid gland. Thyroid nodules are three times more common in women than in men.

19 July

Just can't get enough - Dr. Kim Gear

Article by: Dr. Kim Gear
MMedSci, MBChB, BDS, BSC (Hons)

Salivary glands are exocrine glands that are part of the digestive system that produce saliva as an essential and complex fluid in the oral cavity. There are three pairs of major salivary glands, the parotid, submandibular, and the sublingual glands, and many smaller minor glands in the oral cavity, pharynx, and larynx.

4 March


Get to know our MercyAscot speakers and their topics. Where available please click on their links to see speaker bios and topic synopsis.

20 January

Shoulder pain: Not always what it seems


The shoulder is a common source of pain and functional disability. It is is the third most common musculoskeletal complaint in the general population, and accounts for approximately 5% of musculoskeletal consultations to GP’s.


Southern Cross Affiliated Provider Procedures

Southern Cross Affiliated Providers (APs) are doctors, specialists or medical facilities contracted to provide Southern Cross members with certain healthcare services at agreed prices.

MercyAscot has Affiliated Provider agreements with Southern Cross to provide the following services:


  • Robot Assisted Total Knee Joint Replacement (unilateral)
  • Robot Assisted Hemi Knee Joint Replacement (unilateral)
  • Primary Hip Joint Replacement (unilateral)
  • Primary Knee Joint Replacement (unilateral)
  • Total Knee Replacement with Image Guidance (unilateral)
  • Hemi Knee Joint Replacement (unilateral)



  • Coronary Artery Bypass Graft Surgery (CABG)
  • Valve Replacements
  • Valvuloplasty



  • Cholecystectomy
  • Hernia repair



  • Adenoidectomy
  • Endoscopic Modified Lothrop
  • Tonsillectomy
  • FESS
  • Septoplasty



  • Excision of Skin Lesion on Face or Body (under general anaesthetic)



  • Gastroscopy
  • Colonoscopy
  • Polypectomy
  • Sigmoidoscopy



  • Robot Assisted Prostatectomy
  • Robot Assisted Partial Nephrectomy
  • Laser Resection of Prostate
  • Radical Retropubic Prostatectomy
  • Transurethral Resection of Prostate (TURP)
  • Transperineal Saturated Prostate Biopsy
  • Transurethral Resection Bladder Tumour (TURBT)
  • Circumcision
  • Nephrectomy (Laparoscopic or Open)



  • Robot Assisted Total Hysterectomy
  • Robot Assisted Sacrocolpopexy/Sacrohysteropexy



  • Teeth Extraction (impacted or unerupted only)



  • Carpal Tunnel Release (under local or general anaesthetic)



  • Neck Lump Clinic
  • Facial Fracture Clinic
  • Salivary Pathology Clinic
  • Haematuria and Renal Colic Clinic
  • Prostate Clinic


Patient Support services 

At MercyAscot we genuinely care about making sure that our patients receive the right help at home before, during and after your surgery.  That’s why we’ve partnered with Support Crew, to make sure that they get the right help at the right time. That way our patients can focus on the big stuff.

What is Support Crew?

Support Crew is a free and easy way to co-ordinate meals, transport, social visits or any other help that patients and their families may need from their friends and family.  

How it works

How Support Crew works:

  1. Create a Support Page
  2. Invite friends and family (from here and overseas)
  3. Make requests for help
  4. Share updates, communicate and manage visitors.  All in one place!

Patients’ needs a hand when they’re in hospital AND when they go home

We know that when our patients are with us at MercyAscot during and after their surgery, they’re well taken care of.  We also know that while they are with us, they still need a hand at home with co-ordinating things like meals for the family, childcare, pet care, gardening etc.  

We also know that patients can get anxious about going home, because they continue to need a hand from others with things like meals, cleaning, transport, social visits etc.

Taking care of all of those things can be extremely difficult if it’s all on one person.  That’s why having a Support Page to co-ordinate a meal roster, social visits, help with cleaning etc, can help spread the load and show eagerly awaiting friends and family exactly how to help.

So our patients can focus on getting better 

We’d love to know that all the things that our patients need a hand with at home are taken care of so they can focus on recovering in the best possible way.  And so that they have peace of mind that the person who’s supporting them the most is also being cared for.

Help us spread the word

Please let your patients know about Support Crew’s FREE service: 

And if you’d like to order Support Crew brochures or other resources to help spread the word in your practice, just click here: